AI Receptionist for Law Firms
The first firm to answer is the first firm to retain
A prospective client doesn't call one firm. They call three.
Kordial answers every call you can't. It captures the matter, urgency, and contact details, then briefs you while you're in court or asleep.
Kordial does not provide legal advice or evaluate cases. It answers calls and captures intake details. Case decisions stay with your firm.
$250+ typical value of a single recovered client consultation
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An AI receptionist for law firms answers every call 24/7, captures the prospective client's name, phone number, matter type, and urgency, and routes urgent matters immediately. Kordial does not give legal advice. It handles intake only. Paid plans start at $79 per month with a 14-day free trial and no credit card required.
40%
of US law firms actually answer the phone
Clio Legal Trends Report
$200–$400
what you paid Google Ads for the call that hit voicemail
industry avg, high-intent legal keywords
$250K
average annual revenue leaked per firm to missed intake calls
ClaireAI, 2026
$5K–$50K
fee value of a single retained personal injury case
industry avg
What goes missing
What happens when your phone goes to voicemail at 6pm
A personal injury call at 5:45pm on a Thursday. Your front desk left at 5. The caller is sitting in an urgent care waiting room, searching for an attorney on their phone. They find three firms with strong reviews. They call the first one. Voicemail. They call the second one. Someone answers, asks a few questions, gets their information, and tells them to expect a call from an attorney by morning. They stop dialing. Your firm was the one they called first, but you weren't the one who answered.
This isn't a failure of marketing or reputation. It's a failure of availability. The call came in at exactly the wrong time. And because legal matters are urgent and emotionally charged, the caller moves quickly. They don't wait for callbacks. They retain whoever responds.
The same pattern plays out for estate planning calls that come in after a family diagnosis. For business disputes that surface on a Friday afternoon when the other party's lawyer has already sent a letter. For criminal defense inquiries that arrive on a Saturday night. These calls carry high intent and high urgency. They also arrive outside of business hours at a disproportionate rate, because that's when people have time to make difficult calls.
A traditional legal answering service covers the gap at $200 to $500 a month. The people staffing those lines don't know your practice areas, can't ask the right intake questions, and sound like a call center. Callers can tell. It's not the impression you want to make when someone is deciding whether to trust you with their legal matter.
Clio Legal Trends Report: only 40% of US law firms actually answer the phone. ClaireAI 2026 study of 150 firms: $250K average annual revenue leaked per firm to missed intake calls. High-intent legal CPC runs $200-$400 — the cost of every call that hits voicemail. (Clio Legal Trends, ClaireAI 2026 benchmark report)
How it works
01
Paste your firm name or website
Kordial reads your Google Business Profile, your reviews, and your website. It learns your practice areas, your intake process, your hours, and how clients describe working with your firm. Takes about 60 seconds.
02
It answers every call
Forward your main line or use a dedicated number. Kordial picks up immediately, around the clock, every day of the week, and handles intake the way a trained paralegal would.
03
You get the intake details
Every call gets a summary: name, phone number, matter type, urgency, and referral source. Urgent matters get flagged immediately. You follow up with context, not a cold callback.
What Kordial handles for a law firm intake desk
Use case
After-hours intake
An accident victim calls your personal injury firm at 9pm. Kordial answers, captures their name, number, and the nature of their matter, and flags the call as urgent. You return it in the morning. Without Kordial, they've already retained someone else by then.
Use case
Overflow during hearings
You're in court. Three calls come in during a two-hour hearing. Kordial answers each one, captures the full intake details, and queues them for your paralegal. No calls lost to voicemail during the hours you're least available.
Use case
Weekend and holiday coverage
Legal matters don't follow business hours. Arrests, restraining orders, and contract disputes land on Friday afternoons and Sunday evenings. Kordial answers those calls and makes sure qualified leads don't go to a competitor who picked up.
Use case
Referral capture
A former client refers someone who calls your office. Kordial captures their name, who referred them, and the nature of their matter. Warm referrals are high-intent prospects. Missing that call is an expensive mistake.
The math on one missed intake call
A single recovered intake call is worth $250 at minimum. A retained personal injury client is worth $5,000 to $50,000 in fees, depending on the matter and your contingency rate. An estate planning client is worth $2,000 to $10,000 in immediate billable work plus referrals over years. Kordial pays for itself the first time it captures a call your front desk would have missed.
One retained client from an after-hours call pays for years of Kordial.
Kordial vs. a legal answering service
Monthly cost
From $79/mo
$200–$500/mo
Hours covered
24/7, every day
Business hours, limited after-hours
Knowledge of your practice areas
Trained on your site, reviews, and Business Profile
None, generic script
Intake captured
Name, phone, matter type, urgency, referral source
Name and callback number
Onboarding time
60 seconds
Days to weeks
After-hours urgent calls
Captured and flagged immediately
Message taken, you hear about it in the morning
Frequently asked questions
Can an AI receptionist handle legal intake calls?
Yes. Kordial handles the intake part of the call: it captures the prospective client's name, phone number, matter type, urgency, and how they heard about your firm. It does not conduct legal consultations or give legal advice. It's a receptionist, not an attorney. The goal is to make sure qualified leads don't hit voicemail while your team is in court, in a meeting, or after hours.
Will Kordial ever give legal advice to callers?
No. Kordial does not provide legal opinions, analyze the merits of a case, or discuss legal strategy. When a caller describes their situation, Kordial captures the nature of the matter and routes them appropriately. If someone presses for legal guidance, it directs them to schedule a consultation with your team. It handles intake, not counsel.
What information does Kordial capture from prospective client calls?
By default: name, phone number, matter type (e.g. personal injury, business dispute, estate planning), urgency level, and how they found your firm. You can add additional intake questions in your Kordial dashboard, such as conflicts check fields or jurisdiction of the matter. Every call gets summarized and sent to your dashboard.
How much does an answering service for a law firm cost?
Kordial starts at $79 per month with a 14-day free trial and no credit card required. Traditional legal answering services run $200 to $500 per month and are staffed by generalists who don't know your practice areas, your intake process, or how your firm handles conflicts. One retained client from an after-hours call pays for years of Kordial.
Is Kordial HIPAA compliant?
Kordial is designed for general small-business use. It does not access, transmit, or store protected health information (PHI), and it is not a HIPAA-covered entity. If your practice involves healthcare-adjacent matters requiring HIPAA compliance, you'll need a service that offers a Business Associate Agreement. For standard legal intake, Kordial captures name, phone, and matter type only.
The next intake call will come after 5pm. Or on a Saturday. Or during a hearing.
Legal matters don't wait for business hours. The calls with the highest urgency and highest intent arrive when you're least available. Kordial answers them. Free to start. No credit card. Demo in 60 seconds, trained on your practice areas, ready for the next call whenever it comes.
Answer the next intake call→